Terms for using Webhook Platform.

You may use the Service only if you are at least 16 years of age and are authorized to act for yourself or on behalf of your organization, and can comply with these terms and applicable law.

You are responsible for maintaining the confidentiality of your account, Google sign-in access, API keys (prefixed whk_), and endpoint HMAC secrets. You must notify us promptly at [email protected] if you suspect unauthorized access. You may rotate your API key at any time from the dashboard settings.

You retain all ownership rights to the events, payloads, endpoint configurations, and downstream systems you configure through the platform (“Customer Data”). You grant us a limited license to process Customer Data solely to provide, maintain, and improve the Service, including delivering webhooks, storing delivery logs, retrying failed deliveries, and generating usage metrics.

You are the data controller for any personal data contained in your webhook payloads. You must have the rights and permissions needed to transmit that data and must ensure that your use of the Service complies with applicable privacy laws.

You must not use the Service to transmit unlawful content, attempt unauthorized access to any system, interfere with the platform or its infrastructure, abuse shared resources, or send payloads to endpoints you do not control or have authorization to deliver to.

You agree to use the Service only for lawful purposes and in accordance with these terms. You are solely responsible for all content transmitted through your webhook payloads and for ensuring that your use of the Service complies with all applicable laws, regulations, and third-party rights.

Children's data. You must not use the Service to transmit personal information of children under the age of 13 (or the applicable age of digital consent in your jurisdiction) without verifiable parental consent as required by the Children's Online Privacy Protection Act (COPPA) and equivalent laws. If you process children's data through webhook payloads, you represent that you have obtained all required consents and that your use complies with applicable child-privacy regulations.

Prohibited content and activities. In addition to the restrictions in the “Customer data and webhook traffic” section above, you must not use the Service to transmit or facilitate any of the following:

• Malware, viruses, ransomware, or any code designed to disrupt, damage, or gain unauthorized access to systems or data
• Content that promotes harassment, threats, stalking, or intimidation of any individual or group
• Content that constitutes or facilitates fraud, phishing, impersonation, or social engineering
• Material that infringes intellectual property rights, including copyrights, trademarks, and trade secrets
• Content that violates applicable export-control or sanctions laws
• Unsolicited commercial communications (spam) or any content distributed in violation of anti-spam laws such as CAN-SPAM or equivalent legislation
• Content that is illegal under the laws of the Republic of Korea, the jurisdiction of the data sender, or the jurisdiction of the receiving endpoint

We reserve the right to suspend or terminate access for violations of this section in accordance with the “Suspension and termination” provisions below.

We retain all rights, title, and interest in the Service, including the platform software, APIs, documentation, and trademarks. Nothing in these terms transfers any of our intellectual property to you.

You retain all rights to your Customer Data. We claim no ownership over the content of your webhook payloads or endpoint configurations.

The Service offers free and paid plans. Message limits (5,000 for free; 50,000 for Starter; 500,000 for Pro), log retention windows (7, 30, or 90 days), and overage charges are described on the pricing page. Paid subscriptions are billed through Stripe and renew automatically unless cancelled before the next billing cycle.

We may update plan details, features, or pricing prospectively by updating the public pricing information. For paid plans, pricing changes take effect at the start of the next billing period following at least 30 days' notice via email or dashboard notification.

We may change, suspend, or discontinue parts of the Service when needed for security, maintenance, product improvements, or legal compliance. We will use reasonable efforts to provide advance notice of material changes that affect your use of the Service.

By us.We may suspend or limit access if we reasonably believe your use poses an imminent security risk, violates these terms, exceeds plan limits in a way the Service cannot safely process, or creates legal exposure for the platform or other users. For non-emergency violations, we will attempt to provide at least 5 business days' notice and an opportunity to cure before suspension takes effect.

By you. You may cancel your account at any time by contacting [email protected]. If you are on a paid plan, your subscription will remain active through the end of the current billing period. Cancellation of a paid plan does not entitle you to a refund for the current billing period.

Upon termination or cancellation, your right to access the Service ends. We will retain your Customer Data for a transition period of 30 days following termination, during which you may request an export of your data by contacting [email protected]. After the transition period, Customer Data (including webhook payloads, delivery logs, and endpoint configurations) will be deleted in accordance with our Privacy Policy.

Sections related to intellectual property, limitation of liability, indemnification, and governing law survive termination.

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses (including reasonable legal fees) arising from (a) your use of the Service, (b) content transmitted through your webhook payloads, (c) your violation of these terms, or (d) your violation of any third-party rights, including privacy or intellectual property rights.

We agree to indemnify you from claims arising from our infringement of a third party's intellectual property rights through the Service itself (excluding claims arising from your Customer Data or configurations).

The Service is provided on an “as is” and “as available” basis to the fullest extent permitted by law. We do not guarantee uninterrupted operation, complete accuracy, or fitness for a particular purpose. We make no warranty regarding webhook delivery success rates, delivery latency, or the availability of third-party endpoints you configure.

To the fullest extent permitted by law, our total aggregate liability to you for any claims arising out of or related to these terms or the Service is limited to the amounts you paid to us in the 12 months preceding the event giving rise to the claim, or USD $100, whichever is greater.

In no event will we be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, loss of data, loss of business opportunity, or business interruption, even if we have been advised of the possibility of such damages.

These limitations do not apply to liability arising from our gross negligence or willful misconduct, or to the extent prohibited by applicable law.

Where you use the Service to process personal data subject to applicable data protection laws (such as GDPR or CCPA), we act as a data processor on your behalf. Our processing of such data is described in the Privacy Policy. If your organization requires a Data Processing Agreement, contact [email protected] to arrange one.

These terms are governed by the laws of the Republic of Korea, without regard to conflict-of-law principles. Any disputes arising from or relating to these terms or the Service will first be addressed through good-faith negotiation for a period of 30 days. If the dispute is not resolved through negotiation, it will be submitted to the exclusive jurisdiction of the courts in Seoul, Republic of Korea.

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect. Our failure to enforce any right or provision does not constitute a waiver of that right. These terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the Service.

General questions about these terms or acceptable use can be sent to [email protected]. Billing questions can be sent to [email protected]. Data privacy requests can be sent to [email protected]. Enterprise or commercial inquiries can be sent to [email protected]. You can also use the contact page.